Contact & Useful Information - WAX-IT High Performance Car Care

FIND US

Westerring 27i, 9700 Oudenaarde, Belgium

CALL / EMAIL

+32 (0) 55 303 119 | info@wax-it.be

OPEN HOURS

Monday - Friday 09.30 – 12.30 | 13.30 – 18.00

FIND US

Westerring 27i, 9700 Oudenaarde, Belgium

CALL / EMAIL

+32 (0) 55 303 119 | info@wax-it.be

OPEN HOURS

Monday - Friday 09.30 – 12.30 | 13.30 – 18.00

Exit N60 by BMW Daeninck 500m after roundabout
Immediate sharp right at Light Point
Left between BMW and RICHA
Left at the end
Follow the road right, we’re last on the right!

GENERAL

As much as we love cars, we’re not a car park. If it’s too tightly packed we don’t have space to safely operate and bring new cars in, which costs us money.

This is why 14 days after we’ve notified you that your treatment is complete there’s a daily fee of €15 until it’s picked up.

For special occasions we offer a quick detail to wash and prepare your car for an event. Please contact us for this, however it isn’t standard practice and we don’t set aside time for weekly washes, we specialise in full multi-stage treatments.

You come to WAX-IT for a reason. Our pricing is an accurate combination of professional detailer work time and product costs. What we quote you is the exact worth of your treatment, and not comparable to the pricing of another company that offers another service or quality.

Even after your car has left WAX-IT you can feel free to call for advise on how best to maintain the high quality, and we’ll tell you exactly which products you need. All can be found on our webshop.

YOUR OFFER

The guide prices across the site refer to small cars that require less product and less time for our professionals to apply it. Quite simply, the bigger or more complex the car, the more it costs to detail it.

Your offer will be broken down into the different services that you will receive. Take some time to review it and, if needed, give us a call to make sure everything’s clear.

We don’t take silence for a yes, we need email confirmation that you’re happy with your offer and that everything’s crystal clear, otherwise the open spot could be filled.

Removing/moving cars in the planning can be costly, especially if we have already plotted your PPF. That’s why we ask for a deposit on the confirmation of your treatment.

Deposit for any treatment: €250

PLANNING

Especially for new cars, from the moment you know the estimated delivery date you should get in touch with us to plan your treatment. Even if it’s 6 months away!

If your car is already booked in with us and the delivery date changes we can easily adjust our timing. The more time we have to plan, the smoother it will go.

The average time a car spends at WAX-IT for a detail is 3 days to let coatings set and cure. If PPF is involved you can add an average of 1.5 days onto this. For a full PPF you can count on a 7-day stay.

Spring is always a popular time to get a car detailed, so plan in well in advance to reserve your place. Of course, there’s no bad time to bring your car into WAX-IT and if it’s new you simply need to get it to us as soon as possible!

We only see the true state of the paintwork once all the dirt and grime has been removed. We never deliver an unfinished car, which means this can affect the pick-up date of your car, potentially doubling its time with us.

TRANSPORT

The WAX-IT trailer is always available to pick-up and drop-off cars fully insured for a minor fee per kilometer. The trailer’s fully closed so your car is tucked up safe and sound for its entire trip.

Here it is, the Brian James RT6 6.50.

Any time during opening hours, which you can find at the top or in the footer. In exceptional circumstances we can arrange for an out-of-hours drop off. Just ask when we call about your offer.

1. We have a partnership with two car rentals within a 500m radius who offer cars from €38 a day excl. VAT.

2. The train station is a 5-minute drive from WAX-IT and we’re more than happy to drop you off if needs be.

3. Taxi / lift.

The final phone call is the last step in your car’s treatment. We always call 24 hours before it’s available to be picked up. Turning up unannounced for your car is strongly discouraged as there’s no guarantee of all final checks and details being finished. You’re always welcome to call or drop by to see the work in progress.